Terms and Conditions

These Terms & Conditions govern the hire of furniture, appliances and related goods by Hunter Hire Group to you (the "Hirer"). They apply together with any written quote, booking confirmation or hire schedule we provide (each a "Hire Schedule"). By confirming a booking, paying an invoice, or accepting delivery of goods, you agree to these terms.

1. Nature of the agreement

1.1 This is an agreement for the hire (rental) of goods. It is a bailment. The goods remain at all times the property of Hunter Hire Group. The Hirer obtains the right to use the goods for the hire period only and acquires no ownership, and no right or obligation to purchase the goods.

1.2 Our hire arrangements are entered into on one or more of the following bases: with businesses and other entities (not natural persons); in connection with a member's employment entitlements or remuneration (including Australian Defence Force postings); and/or for a fixed term of four (4) months or less. The arrangement is not intended to be a regulated consumer lease.

1.3 Nothing in this clause limits any rights you have under the Australian Consumer Law (see clause 14).

2. Definitions

Goods means the furniture, appliances and other items listed in the Hire Schedule.

Hire Period means the period from delivery until the goods are collected by us or returned to us.

Hire Fees means the fees payable for the hire as set out in the Hire Schedule.

Delivery Address means the address to which the goods are delivered as stated in the Hire Schedule.

3. Quotes and bookings

3.1 Quotes are valid for 7 days from the date of issue unless the quote states a different expiry, and are subject to availability.

3.2 A booking is confirmed when we issue a booking confirmation and any required upfront payment or account approval is received.

3.3 We will confirm the final list of goods and the price before delivery.

4. Hire period and minimum term

4.1 The hire begins on delivery and continues until the goods are collected.

4.2 We invoice the first month in advance, so the minimum hire is one (1) month. After the first month, the hire continues on a weekly basis for as long as required, until ended in accordance with clause 11.

4.3 You may extend or shorten the ongoing hire by giving us reasonable notice. We will adjust billing accordingly.

5. Fees, bond and payment

5.1 You agree to pay the Hire Fees set out in the Hire Schedule.

5.2 First month in advance. The first month's Hire Fees are payable before delivery, unless we have agreed account terms with you.

5.3 Bond / deposit. For personal hire, a refundable bond equal to one (1) month's Hire Fees is payable before delivery. The bond may be applied toward unpaid fees, or the cost of repair, cleaning, loss or damage, and the balance is refunded at the end of the hire. For Defence, corporate, government and insurance accounts, we generally set up on approved account terms rather than a bond.

5.4 Payment in advance. Hire Fees are payable in advance. The first month is payable before delivery (clause 5.2). After that, Hire Fees are charged in advance for each billing period, on or before the start of that period. For example, where the hire is billed weekly, each week's Hire Fees are payable on or before the start of that hire week.

5.5 Payment method. Payments are made by linked credit card or direct debit, set up as a recurring automatic debit that we administer. We accept payment by invoice only where we have approved account terms in advance, which is generally limited to company hirers.

5.6 Failed or late payments.

(a) If a scheduled automatic payment is declined or fails, we may re-attempt the debit, and a dishonour fee of $15 per failed attempt may apply to cover our processing costs.

(b) If any amount remains unpaid more than 7 days after its due date (including after a failed debit), we may charge interest on the overdue amount at the Reserve Bank of Australia cash rate plus 2% per annum, calculated daily until the amount is paid.

(c) While any amount is overdue, we may suspend further service and/or arrange collection of the goods.

(d) You are responsible for the reasonable costs we incur in recovering overdue amounts, including third party collection or legal costs.

6. Delivery, setup and access

6.1 We will deliver and set up the goods at the Delivery Address on the agreed date. We aim to deliver within 48 hours of confirmation where possible; delivery dates are estimates and we will tell you up front if we cannot meet a requested date.

6.2 You must ensure safe and clear access to the Delivery Address, including parking, lifts or stairs as needed. If access is not available or the delivery cannot proceed for reasons within your control, additional charges may apply.

6.3 Delivery and pickup are included within our standard service area. Locations outside that area may attract a delivery fee, which we will quote with the package.

7. Use and care of the goods

7.1 You must keep the goods at the Delivery Address and not move them to another location without our prior agreement.

7.2 You must use the goods only for their intended purpose, keep them clean and in good condition, and not alter, repair, modify or sub-hire them.

7.3 You must not part with possession of the goods, and must not allow any other person to claim an interest in them. The goods must not be removed from your premises by anyone other than us.

8. Risk, loss and damage

8.1 Risk in the goods passes to you on delivery and remains with you until the goods are collected by us.

8.2 You are responsible for any loss of, or damage to, the goods during the Hire Period, other than fair wear and tear and other than to the extent caused by us.

8.3 If goods are lost, stolen or damaged beyond fair wear and tear, you agree to pay the reasonable cost of repair or, where repair is not practical, the reasonable replacement cost of the goods. You must notify us promptly of any loss, theft or damage.

9. Insurance

9.1 You are responsible for insuring the goods, or otherwise satisfying yourself as to your exposure, against loss or damage during the Hire Period to their full replacement value, unless we agree otherwise in writing.

10. Condition of goods and changes during the hire

10.1 We will supply goods that are clean and in good working order. Please inspect the goods on delivery and tell us promptly of any issue so we can address it.

10.2 If a hired item becomes faulty through no fault of yours, we will repair or replace it within a reasonable time.

10.3 You may request to add or swap items during the hire. We will quote any difference and arrange a return run, usually within 48 hours.

11. Ending the hire and collection

11.1 Either party may end the ongoing hire by giving reasonable notice once the minimum term has been met.

11.2 At the end of the hire, we will arrange a time to collect the goods. The goods must be available, accessible and in the same condition as at delivery, fair wear and tear excepted.

11.3 If the goods are not ready or accessible at the agreed collection time, additional charges may apply, and Hire Fees continue until collection is completed.

12. Default

12.1 You are in default if you fail to pay an amount when due, breach these terms, or if we reasonably believe the goods are at risk.

12.2 If you are in default, we may (in addition to our other rights) suspend service, end the hire, recover the goods, and recover amounts owing together with reasonable recovery costs.

12.3 You authorise us and our representatives to enter the premises where the goods are located, at a reasonable time, to inspect or collect the goods where you are in default or the hire has ended, subject to any rights of occupiers and to law.

13. Liability

13.1 To the maximum extent permitted by law, and subject to clause 14, we are not liable for any indirect or consequential loss, and our total liability arising out of or in connection with the hire is limited to the amount of Hire Fees paid by you for the goods concerned.

13.2 We are not liable for loss or damage to the extent it is caused by your act or omission, your failure to follow reasonable instructions, or matters beyond our reasonable control.

14. Australian Consumer Law

14.1 Certain rights and guarantees under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, may apply to the supply of goods and services under these terms and cannot be excluded, restricted or modified.

14.2 Nothing in these terms excludes, restricts or modifies any such right or guarantee. Where we are permitted to limit our liability for a breach of a non-excludable guarantee, our liability is limited, at our option, to resupplying the relevant goods or services or paying the cost of doing so.

15. Privacy

We handle personal information in accordance with our Privacy Policy, available on our website.

16. General

16.1 Governing law. These terms are governed by the laws of New South Wales, and the parties submit to the courts of that State.

16.2 Variation. We may update these terms from time to time. The terms that apply to your hire are those in effect when your booking is confirmed.

16.3 Assignment. You may not assign or transfer your rights or obligations without our prior written consent.

16.4 Severance. If any part of these terms is unenforceable, it is severed and the rest continues to apply.

16.5 Notices. Notices may be given by email to the addresses the parties use to deal with each other.

16.6 Entire agreement. These terms, together with the Hire Schedule, form the entire agreement between the parties about the hire.

17. Contact us

Hunter Hire Group Pty Ltd

ABN 14 677 748 391 · 2/33 Warabrook Blvd, Warabrook NSW 2304

Email: hello@hunterhiregroup.com.au · Phone: 0461 429 449